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Payment Policy


We participate in most of the major health insurance plans in the region.

Following are the health plans which we typically accept.  However, it is your responsibility to confirm with your insurance company that we are in network with your plan.

Please be aware that with any health plan, there may be deductibles, copayments, or coinsurances for which you may be responsible.

Health Plans we Typically Accept
  • Medicare

  • Blue Cross

  • Blue Shield 

  • United Healthcare

  • Aetna

  • Cigna

  • Most PPO plans

  • Tricare

  • Contra Costa Health Plan

  • Sutter East Bay Medical Foundation

  • Hill Physicians 

  • John Muir Physician Network

  • Sutter Select - Diablo Region

Questions About Your Bill

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a statement of your account if there is any balance due.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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